Legal notice
LEGAL NOTICE
Last Updated: September 13, 2026
This Legal Notice provides important information concerning Quyium Lab, including our store identity, customer contact details, online retail practices, product information, pricing, shipping charges, order handling, website use, and certain legal rights and responsibilities associated with purchases made through our store.
Customers should review this Legal Notice together with the Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy available through our website.
Merchant Details
This online store operates under the name:
Quyium Lab
Business / Mailing Address:
139 Godwin Ave
Wyckoff, NJ 07481
United States
Customer Service Phone:
201-396-1683
Customer Support Email:
support@quyium.com
Customers may contact Quyium Lab using the information above regarding products, orders, payments, shipping, delivery, returns, refunds, complaints, or other store-related inquiries.
Online Store Operations
Quyium Lab operates an ecommerce website through which customers may browse and purchase merchandise online.
We seek to provide customers with clear and reasonably accurate information regarding our products, applicable prices, shipping charges, purchasing conditions, and store policies before a transaction is completed.
The name Quyium Lab identifies the online store for purposes of this Legal Notice.
Nothing in this notice represents or implies that Quyium Lab holds a particular corporate form, government registration, professional license, certification, or other formal legal status unless that information has been separately verified and expressly disclosed.
Product Listings
We make reasonable efforts to maintain accurate and useful information about merchandise offered through our store.
Product pages may include:
Product photographs or illustrations;
Descriptions;
Specifications or characteristics;
Materials or other relevant details;
Pricing information; and
Availability information.
Despite these efforts, occasional typographical errors, technical inaccuracies, omissions, or reasonable product variations may occur.
Actual product colors, appearance, or packaging may differ slightly from website images because of photography, lighting, screen settings, device displays, manufacturing variations, packaging updates, or similar factors.
If Quyium Lab identifies a material error affecting an existing order, we may contact the customer and take appropriate corrective action consistent with applicable law.
Nothing in this section is intended to limit statutory consumer protections that cannot legally be waived.
Prices and Transaction Charges
Unless otherwise expressly stated, prices displayed through Quyium Lab are shown in United States Dollars (USD).
Before completing checkout, customers will have an opportunity to review the charges associated with their purchase.
Depending on the transaction, the order total may include:
Merchandise price;
Shipping charges;
Applicable taxes;
Promotional discounts or credits; and
Other charges clearly disclosed before completion of the purchase.
Quyium Lab may correct genuine pricing, technical, inventory, or typographical errors where permitted by applicable law.
We do not intend to impose undisclosed mandatory charges.
Shipping Charges
For eligible orders, Quyium Lab applies the following shipping rate structure:
Standard Shipping
Orders from $0.00 to $69.99 — $8.00
Orders of $70.00 or more — FREE
Express Shipping
$15.00
Available shipping methods and the applicable shipping charge will be displayed during checkout before the customer completes the transaction.
Shipping availability may depend on the delivery destination, products purchased, carrier availability, and fulfillment circumstances.
Customers should review our separate Shipping Policy for additional information regarding processing times, shipment and delivery estimates, tracking, incorrect addresses, delayed packages, lost shipments, and other fulfillment matters.
Shipment Timing and Delay Procedures
Quyium Lab intends to ship merchandise according to any shipment timeframe clearly communicated through our website, Shipping Policy, checkout process, order confirmation, or other order-related communication.
When a specific shipment timeframe is stated, we intend to make that representation only when there is a reasonable basis to expect that the merchandise can be shipped within the stated period.
If no shipment timeframe is clearly provided, applicable United States requirements governing internet merchandise orders will apply.
If Quyium Lab determines that an order cannot be shipped within the applicable timeframe, we will take the actions required by applicable law.
Depending on the circumstances, these may include:
Informing the customer of the delay;
Providing a revised shipment date where reasonably available;
Giving the customer an opportunity to consent to delayed shipment; or
Allowing the customer to cancel the affected order and receive the refund required by law.
If merchandise cannot be shipped, the affected order may be canceled and any amount required to be refunded will be returned promptly in accordance with applicable law.
Shipment and final delivery are separate stages. Once merchandise has been transferred to the applicable carrier, final delivery may still be affected by weather, transportation interruptions, holidays, carrier operations, incorrect delivery information, or other circumstances outside our reasonable control.
Order Review and Acceptance
Submitting an order through Quyium Lab does not necessarily guarantee final fulfillment.
Orders may be reviewed for legitimate operational, payment, security, and compliance purposes, including:
Product availability;
Payment authorization;
Fraud prevention;
Shipping eligibility;
Accuracy of customer information; and
Compliance with applicable restrictions.
To the extent permitted by applicable law, Quyium Lab may decline, hold, or cancel an order for legitimate reasons such as:
Product unavailability;
A material product or pricing error;
Failed payment authorization;
Suspected fraudulent or unauthorized activity;
Incorrect or incomplete customer information;
Shipping restrictions;
Technical issues affecting the transaction; or
Legal restrictions preventing fulfillment.
If an order is canceled after payment has already been collected, any amount legally required to be returned will be refunded in accordance with applicable law and our published policies.
Returns, Exchanges, and Refunds
Conditions concerning returns, exchanges, cancellations, damaged merchandise, and refunds are described separately in our Return & Refund Policy.
Customers should review that policy before completing a purchase.
Our store policies are intended to explain our commercial practices and are not intended to eliminate, restrict, or waive consumer rights that applicable law does not permit to be waived.
If mandatory law provides greater protection than a provision of our store policies, the mandatory legal requirement will control to the extent required.
Customer Responsibilities
Customers are responsible for providing complete and accurate information when placing an order.
This may include:
Full name;
Billing information;
Shipping address;
Email address;
Telephone number; and
Other information reasonably required to process or deliver the order.
Customers should review their information carefully before completing checkout.
If incorrect information is discovered after an order has been placed, customers should contact Quyium Lab as soon as possible.
We cannot guarantee that addresses, product selections, or other order details can be changed after processing or fulfillment has begun.
Intellectual Property
Content available through Quyium Lab may include original or lawfully used text, photographs, graphics, logos, branding, product presentations, website elements, and other creative materials.
Such materials may be protected under applicable copyright, trademark, and other intellectual property laws.
Protected content may not be unlawfully copied, reproduced, republished, distributed, modified, sold, or commercially exploited without authorization or another lawful basis.
Third-party intellectual property appearing through our website remains the property of its respective owner.
Appropriate Website Use
The Quyium Lab website may be used only for lawful purposes.
Users must not knowingly:
Attempt unauthorized access to systems or accounts;
Circumvent or interfere with website security;
Introduce malware, viruses, or harmful code;
Submit fraudulent or unauthorized transactions;
Misuse payment or checkout functionality;
Interfere with normal website operation;
Impersonate another individual or organization;
Unlawfully collect information; or
Use the website in violation of applicable law.
Quyium Lab may take reasonable measures to protect customers, transactions, systems, and store operations against suspected fraud, abuse, misuse, or security threats.
Third-Party Services
Quyium Lab may use independent third-party service providers to support operation of the online store.
These providers may include:
Ecommerce technology providers;
Payment processors;
Shipping and logistics providers;
Fraud-prevention services;
Analytics providers;
Communications platforms; and
Other operational or technical providers.
Independent third-party providers may maintain their own legal terms, policies, and privacy practices.
To the extent permitted by applicable law, Quyium Lab is not responsible for independent third-party websites or services operating outside our control.
Website Availability
We make reasonable efforts to maintain the availability and functionality of the Quyium Lab website.
Temporary interruptions may occur because of maintenance, software updates, technical problems, hosting issues, network failures, security measures, third-party outages, or other circumstances beyond our reasonable control.
Temporary website unavailability does not eliminate obligations arising from completed transactions or statutory consumer rights.
Consumer Protection
Quyium Lab intends to conduct its ecommerce activities in accordance with applicable United States federal and state consumer protection requirements.
Nothing in this Legal Notice is intended to eliminate, restrict, or require customers to waive statutory consumer rights that cannot legally be waived.
If a provision contained in this notice conflicts with a mandatory consumer protection requirement applicable to a particular customer or transaction, the mandatory requirement will control to the extent required.
Privacy and Personal Information
Our practices concerning personal information are described separately in the Privacy Policy available through our store.
Customers should review that policy for information concerning how personal information may be collected, used, processed, disclosed, retained, and protected and what privacy rights or choices may apply.
Limitation of Liability
To the maximum extent permitted by applicable law, Quyium Lab will not be responsible for indirect, incidental, special, or consequential damages arising solely from use of, or inability to access, this website where such liability may lawfully be limited.
Nothing in this section excludes liability that applicable law does not permit us to exclude or restricts mandatory statutory remedies or consumer protections.
Governing Law
To the extent permitted by applicable law, matters concerning the operation of Quyium Lab and this website will be governed by applicable laws of the State of New Jersey and the United States.
Nothing in this provision requires customers to waive mandatory consumer protections, jurisdictional rights, statutory remedies, or other rights that applicable law does not permit to be waived.
Changes to This Legal Notice
Quyium Lab may revise this Legal Notice when reasonably necessary to reflect changes to our store operations, website functionality, commercial practices, policies, services, or applicable legal requirements.
When revisions are made, an updated version may be published through our website together with a revised “Last Updated” date.
Contact Quyium Lab
For questions concerning this Legal Notice, customer service matters, complaints, orders, or other inquiries, please contact:
Quyium Lab
139 Godwin Ave
Wyckoff, NJ 07481
United States
Phone: 201-396-1683
Email: support@quyium.com